Privacy
Privacy Policy
Last updated: Oct 2026
This policy explains what personal information we collect, why we collect it and what we do with it. We’ve tried to keep it plain English, but if anything isn’t clear, just ask.
Who we are
Struth Studio is a trading name of STRUTH LTD, a company registered in England and Wales.
- Company number17085039
- Registered office49 Jamaica Street, Liverpool, England, L1 0AH
- ICO registration numberZC189957
- Emailteam@struth.uk
We’re the “data controller” for the information covered by this policy, which means we’re responsible for looking after it.
What we collect
When you get in touch or book a call
Your name, business name, email, phone number, website or social handles, what you need help with, your rough budget and anything else you choose to tell us.
When you become a client
Contact and billing details, contracts and invoices, the information you share in your Monthly Content Planner, and any files, photos, videos, logins or brand assets you give us so we can do the work.
When you message us
The content of emails, WhatsApp messages and social media DMs.
When you visit our website
Basic technical information such as your IP address, browser, device and the pages you visit. Some of this is collected through cookies (see below).
Please don’t send us sensitive information (like health details) unless we actually need it for the work.
Why we use it
- Reply to your enquiry and arrange callsSteps you've asked us to take before entering a contract
- Deliver the services you've signed up forTo perform our contract with you
- Send invoices and keep financial recordsLegal obligation (tax and accounting law)
- Send you reminders, updates and planning emails as a clientContract, and our legitimate interest in running the service smoothly
- Send marketing emails or newslettersYour consent - you can unsubscribe any time
- Improve our website and measure our adsYour consent, given through our cookie banner
Who we share it with
We never sell your data.
We only share it with trusted tools and people who help us run the business, such as:
- Toolie (our CRM, booking and email system)
- Google Workspace (email, documents and shared drive storage)
- Stripe (payments)
- Meta (Facebook and Instagram, including ads and messaging)
- WhatsApp (messaging)
- Our accountant and professional advisers
- Members of our team and contractors who work on your account, under confidentiality agreements
Some of these providers store data outside the UK, including in the USA. Where that happens, we rely on recognised safeguards such as the UK Extension to the EU-US Data Privacy Framework or standard contractual clauses.
We may also share information if the law requires it.
Your clients’ data
If we handle personal data on your behalf (for example, managing your social inbox, ad leads or email list), you’re the data controller for that data and we act as your processor. We’ll only use it to do the work you’ve asked us to do, keep it secure, and delete or return it when we stop working together.
Cookies
Our website uses cookies to make it work properly and, with your permission, to understand how people use it and to measure our advertising (using Google Analytics and the Meta pixel). You can accept or reject non-essential cookies through the banner on our site, and change your mind at any time.
How long we keep it
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that's wrong
- ask us to delete your information
- object to or restrict how we use it
- withdraw your consent at any time
- ask us to transfer your information to someone else
Email team@struth.uk and we’ll respond within one month. There’s no charge.
Keeping it safe
We use secure, reputable tools, keep access to the people who need it, and use strong passwords and two-factor authentication wherever we can.
Complaints
If you’re unhappy with how we’ve handled your data, please talk to us first and we’ll do our best to put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes
We may update this policy from time to time. The latest version will always be on this page.